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Support Live Chat Software
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Version
1.2
In the age of IT technology, many organizations conduct
their businesses through online mode. eAssistance Pro
help business organizations in reaching out to buyers
through live web chat sessions. It is integrated with
three types of user interface i.e., Admin, Operator and
Visitor. Admin or Website administrator manages all
chat accounts on a website whereas operator can use
Operator console of the software to handle all queries.
Visitors can type their queries or text messages in the
Chat Messenger Box of eAssistance Pro. Support Live
chat software has two types of Operator console i.e.,
Web Based and Standalone. Web Based operator console
comprises of basic software chat features only and can
be accessed from any Web Browser and Operating System.
Standalone Operator Console needs to be downloaded and
installed on the Operator system. You can install
Standalone version of eAssistance Pro on all Operator
systems of your Organization. This Support Live Chat
software offer six types of Chat codes that can be
conveniently pasted anywhere in webpages or emails. It
also allows Business organization to track visitor’s
location, geographical time, Web access history and
other details on its website. The software support
multiple live web chat sessions simultaneously. It also
support Live chat session between different operators.
Support Live Chat tool allow web operator to change the
font size, color and style of the ongoing chat
messages. It also allows web operator to resize the
Operator to Operator Chat Windows. eAssistance Pro
supports both mobile and desktop web browsers such as
Opera Mini, Firefox for Android, Google Chrome,
Internet Explorer. Free version of eAssistance Pro is
fully functional for limited period. It adds only one
operator and Department for online chat sessions with
visitors. Therefore, purchase the licensed version of
software to add multiple operators and departments for
online chat sessions. visit: www.supportlivechat.org
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