Request Tracker
Version 3.0
Shareware
$89.00
2 downloads
A Help Desk database system that allows you to store
and retrieve all pertinent information about customer
requests. Track who requests what and when they
requested it, what was done to address the request,
who handled the request and how much time it took
them. If you charge customers for the requests you
handle, Request Tracker will allow you to calculate
charges, print bills and track payments. Custom
reporting. On line documentation and context sensitive
help.
and retrieve all pertinent information about customer
requests. Track who requests what and when they
requested it, what was done to address the request,
who handled the request and how much time it took
them. If you charge customers for the requests you
handle, Request Tracker will allow you to calculate
charges, print bills and track payments. Custom
reporting. On line documentation and context sensitive
help.
Program details
Publisher
CyberNiche SoftwareE-mail
Contact the publisherHome page
http://www.cniche.com/request/Platforms
Windows 95/98/NTFile size
4794 KBFile date
11/28/2001License
SharewareExpiration info
Expiration UnknownInstallation
Install & UninstallRecord updated
1/23/2002