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Live Support Chat Tool
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Version
1.8
However, there are various live chat support tools
present in the market but eAssistance Pro is
exceptional among them and offers you the best live
chatting experience. eAssistance Pro is proficient live
support chat tool and available in two types of
operator consoles i.e. Web based operator console and
Standalone operator console. You can easily integrate
eAssistance Pro with your business website. For this,
you just need to copy a block of HTML code and paste it
into your website source code. Further, you can access
Web based operator console using any web browser like
Firefox, Internet Explorer, Netscape, Safari and Google
Chrome. Standalone Operator console is equipped with
advanced chat features along with many other
advantageous features which are very beneficial for
operator. In addition to live chatting, this software
allows you to perform visitor monitoring with the help
of which the operator can track visitor details such as
navigation history, country, browser, pages visited, etc.
eAssistance Pro is also embedded with geo-mapping
feature by using which user can track the geographical
location of the visitor, his IP address, postal code,
region, etc. You can change the font size, color and
style of chat messages between the operator and
visitor. eAssistance Pro helps operators in while
performing live chatting regarding accurate reply to
visitor’s queries with automatic spell checker and
built in welcome messages. As an operator, you can
perform chatting operation with multiple visitors and
at the same time enjoy the flexibility to interact with
your possible customers globally. Before purchasing
full version, you can try free trial version and
evaluate its performance. For more details:
www.livesupportsoftware.org.
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