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HelpBeam
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Version
1.5
HelpBeam lets you instantly view and control your
customer's computer over the internet, across
firewalls and proxies. Resolve the issue in real
time, using web based remote control. HelpBeam
requires no installation or configuration, and is 100%
secured with end to end SSL encryption.
HelpBeam is very simply to use for both the customer
and support representative. All the customer must do
is visit the HelpBeam web site and download a small
application. The support representative can then view,
control and transfer files in real time on their
machine, often in less than 30 seconds.
Here are some key features of HelpBeam:
- Very Simple to Use
- No Installation
- No Configuration
- Remote Desktop View
- Remote Keyboard and Mouse Control
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