Organizer Service CRM : Standard Edition - Version 2011R2.0 Spinso Organizer Standard Edition is a simple ready to use service CRM to manage complaint,billing,service contracts. Organizer Standard Edition is useful for complaint management it lets you assign complaints to the technician, track the status of the complaints, generate invoice for billing the customers.You can easily manage service contracts, receive alerts for the contracts due for renewal or expiry.Features- Centralized repository for managing the complaint- Check the availability of technician and assign the complaint accordingly- Track the status of the complaint solved,pending etc- Track complaints,figure out the problem areas and action taken- Unique complaint number for each complaint is generated which becomes easier for communicating with customers- Generate invoice - Supports multi user access