Business Letter Punch - Version 1.0 This writing program helps students to write effective business letters. The program teaches four different types of letters: persuasion, request, complaint and response, and social business. Students go through the process of constructing a letter they would write in a buseness environment. Steps to to a finished original letter use word processing for pre-writing, writing, organizing, editing, rewriting, and publishing. The program supplies the correct format for each type of letter. Students may transfer their finished letters to their own disk or to a word processing program.