Help Desk Premier - Help Desk Software - Version 4.5 Service pros know there’s usually no such thing as aneasy customer complaint. More times than not, there areplenty of moving parts to keep your eye on, fromactually fixing the problem to setting the customer’smind at ease. Help Desk Premier is cutting edge,online, help desk software you can use to stay on topof all those different pieces of the puzzle. Help DeskPremier’s unrivaled ticket monitoring and escalationfeatures can make juggling multiple requests a breeze.Even better: You and your team will be automaticallyalerted if an urgent problem gets submitted or ahigh-priority customer reaches out to you. In addition,you can kiss monotonous and time-consuming data entrytasks goodbye thanks to Help Desk Premier’s customticket templates and preloaded data options. Add in thesoftware’s automated email-to-ticket conversion processand you’ll be able to take on – and close out – ticketsfaster and more efficiently. Help Desk Premier isextremely flexible, meaning that it can keep pace intoday’s high-paced business world, adapting and growingright there alongside your company. The sharedknowledge feature lets your pros collaborate onsolutions and build off each other’s know-how, allleading to a faster and more complete customer serviceexperience. Learn more about Help Desk Premier byvisiting us online at http://www.help-desk-software.comor give us a call toll-free at (888) 885-2401.