BridgeTrak - Version 4.0 Versitile, easy to use help desk and tracking software for call and customer support centers, IT departments, or anyone who needs to track calls, issues, problems or software bugs/defects. BridgeTrack offers components for Web-enablement, PC inventory, and enhanced data searches. Features include a knowledge base, performance advisor, issue organizer, etc. The application ships with a Microsoft Access database and is compatable with other applications making it a scalable tracking app for growing buisinesses.