|
|
HelpDesk lite
-
Version
2.1
HelpDesk lite is a powerful, easy-to-use collaboration
tool based on Lotus Notes/Domino platform.
With HelpDesk lite, you'll be able to:
* Submit service requests via simple forms;
* Manage and monitor your requests;
* Communicate with HelpDesk team quick;
* Print reports on the state of your requests;
* Utilize various features such as escalation,
automatic notifications, sort, search through, and
more.
HelpDesk lite is opensource software released under
GNU General Public License.
The are a number of advantages that opensource code
offers over closed source:
* Security: Access to source code makes it easier to
detect security flaws in software
|