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Jet Service Desk
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Version
1.60
Jet Service Desk is a high-speed HelpDesk/Service
Desk system which includes following workflows:
Request Management, Incident Management, Problem
Management, Change Management, Service Asset and
Configuration Management, Service-Level Management,
Knowledge Management. Jet Service Desk main module
corresponds to classic Windows application which takes
4-9 MB of memory and doesn't need to install
additional platforms and libraries.
Additional modules and features:
-Events notifying system
-Reporting system based on Fast Report 4
-Administrator module
-Jet Service Desk Mail Gate
-Events notifying system
Main module includes integrated notifying system which
informs the users about the following events:
-new request registration without responsible
-new request registration for current user
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