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AbusePipe Abuse Desk Management Software
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Version
3.0
Abuse Desk Management Software, Abuse Queue Management
Software. Identifies the originating source of email
abuse complaints extremely quickly, and allows you to
immediately contact the originating customer and take
appropriate action. AbusePipe is the ONLY system that
deals with abuse COMPLAINTS, and helps ISPs in their
fight against SPAM from within their own networks. Use
with KANA and other incoming mail solutions.
Advantages-
* Far quicker response time to abuse emails (From 3
weeks down to 1 day or 1 hour depending on reporting
period chosen)
* Far less chance of your ISP being black-banned by
other ISPs for failure to act against SPAMers
* Less technical staff required to investigate abuse.
Technical staff can return to their normal job
functions rather than spending the majority of it
reacting to email abuse
* SPAMmers will find your ISP less of a 'soft target',
and hence they will target other ISPs
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