|
|
eBLVD Support Center and HelpDesk
-
Version
7.5
eBLVD is an easy, fast, and secure cloud-based help
desk and remote support system. Support professionals
can resolve technical issues online with our easy-to-
use trouble ticket system, remote diagnostics, remote
screen sharing and remote control solution. Designed
for single or multi-agent support organizations,
eBLVD offers advanced administration, reporting and
integration features so help desks and contact centers
can achieve increased customer satisfaction while
streamlining operations.
As a SaaS-based, hosted service, eBLVD is faster and
more cost-effective to deploy and maintain than
competing premise-based systems. In addition, eBLVD is
a flexible, scalable solution that can grow and change
to meet your organization's evolving needs. On-going
product updates are provided at no extra charge, and
eBLVD does all of the IT work of maintaining the
service for you. Plus, you get the advantage of an
experienced team providing world-class system
reliability, product feature updates, and airtight
|