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NeuQs Help Desk
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Version
2.01
Whether you are looking for a help desk solution to
support your own company users, or are a support
organization looking after multiple companies with
many sites, NeuQs Help desk will ensure you deliver
professional levels or service through timely
management and high levels of feedback.
Developed in Microsoft Silverlight, to give you a
truly engaging user experience and based on .Net
technologies and using scalable SQL Server, it's a
robust and intuitive help desk that will improve your
levels of service simply by working with it.
It features rapid helpdesk ticket creation through
intuitive forms, acceptance of new calls via email or
user web form self-service. Updating calls to give a
full audit trail and automatic emailing means that you
know where you are with every event.
NeuQs Help desk client is fully web-based meaning
deployment to your colleagues and clients is rapid.
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