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pcvisit BasicSupport PLUS 12.0
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Version
12.0.25.9914
Online support for newcomers DeLuxe
pcvisit BasicSupport PLUS provides the easiest
entrance into the world of online support and includes
comfort functions. See everything on your customer's
PC and lead them through the support session by remote
control - just as if you were sitting together.
Regular support tasks such as installing drivers and
giving accurate codes or passwords are simplified
greatly with the integrated file and clipboard
contents transfer function. The data is of course
encoded, as with every pcvisit connection.
The pick of the bunch: Provide support easily via the
internet, irrespective of time and place. Your
customers do not need to buy anything, install
anything or have any special knowledge - even if you
work behind firewalls or proxies.
Here is an overview of the most important functions:
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