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iTrack Workgroup
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Version
2.1D
iTrack Workgroup is a database for tracking,
reporting, and analyzing computer support
incidents. With iTrack you can record computer
support and maintenance incidents, categorize
and prioritize them, sort or filter by any criteria,
print reports, and notify staff by email.
Registered users can download a web interface that
lets users submit queries from their web browser. The
web interface will run on any web server supporting
Perl.
When an incident is changed, an email message
can be automatically sent to all parties involved.
Internet mail is also supported.
The program is customizable with user definable
fields.
iTrack also includes an equipment database for
tracking your computer assets and inventory.
iTrack Workgroup is designed for support of internal
users
iTrack fully multi-user and supports any NOS
supported by Windows. Security is available
through username and password login.
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