|
|
PolarBear 1.20
-
Version
1,20
PolarBear fetches and display general relevant
settings of the system (desktop/server) on which it is
run. It display information like:
- Network Settings, e.g. IP addresses, DNS etc
- Computer information, e.q. type of processor
- User information, e.g. login id
- Disk information, e.g. available space
- Printer information, e.g. installed printers
- Time, Date and location information.
This information can be viewed at all times by popping
up the PolarBear from the taskbar.
Mailing and saving this information is also possible
from the menu's and toolbars to provide others, like
helpdesk personal, with accurate configuration
information without moving through many questions,
tools, windows and menu's
PolarBear is the quick analyses and support tool for:
You:
- While installing new software and hardware
- While answering questions to internal and external
support professionals
- While just checking how your system is doing (Am I
logged in ?)
- While saving relevant information on a regular basis
in your own log-file
Helpdesk and Support organizations:
- While not needing to ask 20 questions to get a good
status of a troubled system, and its user, just let
them email the info out of PolarBear with one click
- While analyzing a problem
- While creating a call with accurate information to
send to other support team's
IT service organizations:
-While quickly ( through a script with PolarBear)
getting relevant configuration information saved to a
central location for analysis of your entire
infrastructure
- While savings costs through improved speed and
quality of information in your support and maintenance
processes
Support professionals:
- While troubleshooting desktop and server
installations
- While checking if new settings are really working
- While creating a small log of a current installation
(save to file)
|