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CodecSoft GSM Service Management
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Version
8.11
CodecSoft is a standalone piece of software,
operating on a single workstation which allows
recording basic activities normally happening in a
GSM Service Centre throughout the working day, such
as repair & unlock activities along with the customer
information for each activity.
Once all the information has been entered, the
software automatically creates a receipt for you to
give to the customer. Each job entered into the
software gets its own job ID, making it easier for
you to track the phone throughout the repair process.
When the repair has been processed, the software then
automatically creates an invoice. If your shop
requires identification from the owner of a phone, or
a proof of purchase before you service their handset
then there is an option to input such information.
This feature is also present in the module which
handles the purchasing of phones from customers.
CodecSoft complies with latest UK regulations of the
Crime Prevention Police Unit regarding recording any
repairs/unlocks/purchases/sales of mobile phones and
related products or services.
The software gives you the ability to digitally
record information when purchasing or servicing
phones. You can log information such as their name,
address, telephone number and with the use of a
digital camera/webcam take a photograph of the
customer.
All of the forms created by the software have the
option for a company disclaimer. This can cover
information regarding payment for services, who is
liable in the event of a handset becoming blacklisted
and confirmation of ownership. All of which can be
modified easily to suit your shops requirements.
CodecSoft has bar code scanner features and comes
initialized with more than 600 phone models all with
pictures, 46 of the most common faults, 30 service
actions, different quality grades, different GSM
operators and ID proof types. CodecSoft comes with
free technical support. Submit your inquires to
support@codectelecom.com
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