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Knowledge Base System
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Version
3.0
If you are looking for a viable solution to providing
complete and constant customer support, then KBlance Is
just for you! KBlance is a php knowledgebase, also
known as an instant faq system, which provides your
customers with instant, easy and quick support. With
KBlance installed on your website, you can greatly
reduce load on your support staff as repetitive
questions and anticipated questions will most likely be
handled by the knowledge base system without even
reaching you directly. You can have a complete overview
of user activities; the questions read the most,
comments of users etc and can work according to stats.
KBlance helpdesk system is unique in the sense that it
gives you awesome functionality at very low price. It
is easy to use, install, integrate on website and
manage. Though it’s a php faq, yet the user interface
is such that you do not have to know php to manage it.
As KBlance knowledge base script uses smarty templates,
it becomes extremely easy for you to customize the
design, layout, images, color scheme etc to match your
website. As Admin, you can add any amount of questions
or articles under categories and subcategories. The
customers will then browse through the categories to
read up on their required issue. Or they can use the
efficient search facility of the knowledge base
software and find the answer to the query in seconds.
Knowledgebase software are becoming increasingly
popular on the internet. They have played a great role
in providing customer service. Log on to kblance.com to
see detailed features of the product and try out the
demo. Investing in the KBlance faq system now will give
you great benefits in months and years to come. You
will even be provided with updates and you are offered
free installation if you choose to buy KBlance
knowledgebase script. Simply make an account on
kblance.com, place the order, pay the small amount and
you will soon be able to download the faq script from
your account and KBlance will then be yours!
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