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Voicent IVR Studio
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Version
1.0
Voicent IVR Studio is designed to deliver a high
quality caller experience for any organization by
simplifying business integration and increasing
flexibility. IVR Studio ensures professional and
interactive communication with your callers and
quicker resolution of issues. Based on internet
standard, Voicent IVR Studio is open and extensible,
and it allows customers to integration with existing
website and incorporate custom-developed Java classes,
which enables independent developers to extend Voicent
IVR solution to meet unique customer business needs.
Voicent IVR solution offers point-and-click call flow
design, ease of installation, and lower cost of
ownership. Ideal inbound IVR solution for your
business or organization. Self-service: Allow callers
to get answers to standard inquiries simply and
easily, and in seconds, without the need for an agent.
Reach the right agent: Automatically capture relevant
information from your callers and direct them to the
appropriate agent to handle their call. 24/7 customer
service: Enable your customers to get the information
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