Information Management Tools - Information Databases - Information Reference Databases

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Request Tracker  -  Version  3.0 A Help Desk database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Custom reporting. On line documentation and context sensitive help.

To link to this program use the html below (use text editor and check the exact syntax): <a href="http://www.TotalShareware.com/LinkToItem.aspx?id=6767">View this program at www.TotalShareware.com</a> This link will appear like: View this program at www.TotalShareware.com