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Alchemy Help Desk
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Version
1.1
Alchemy Helpdesk is a software helping IT groups of
the small and medium-size companies handle users
technical support requests. If a user experiences
problems with the hardware or software on his
workplace, he/she creates a Request in the helpdesk
software and describes the problem in that request.
The IT staff later can assign the request to a certain
team member, check the status of a request, etc.
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