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Web Help Desk Software - Free Ed. (.exe)
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Version
9.1.24
No expiration, no ads, just free. The free help desk
software edition of Web Help Desk for Microsoft
Windows Server installation offers an industry leading
web-based help desk software feature set that allows
you to track and fulfill all of your technical support
trouble tickets and customer service requests with
ease, all through an intuitive web-based technician
interface, customer support web portal, email-to-
ticket conversion, and 2-way email integration.
Free Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included
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