Organizer Service CRM :Premium Edition - Version 2011R2.0 Spinso Organizer Premium Edition is a comprehensive ready to use service CRM to manage complete servicing process that includes Inventory, Billing, Payments, Complaints and Service Contract Management,additional billing optionsFeaturesComplaint management:Assigning the complaint to the technician, tracking the status of the complaints, generating invoice or billing the customers. Unique complaint number for each complaint is generated which is easier for communicating with customersService Contract Management: Lets you easily manage service contracts and alerts you on the contract renewals and expiry. Service is automatically generated depending on the frequency of the service.