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Live Customer Support Software
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Version
3.0.1.5
Web chat program enables visitors of your site to
connect with company representatives in real time
regarding their queries about the product. Live help
software enables support staff to send instant answer
to customers queries by sending pre written or canned
messages. Web based online chat service can transfer
chat session from one support staff to other in case
customer needs any additional support regarding
company product. Live chat software makes sound and
visual alert notification to company representatives
whenever visitor request for chat. Chat transcript
can be mail to email address defined by the visitors
which can be latterly viewed by the customer. Online
web support service facilitates customer support
executives to ban IP address of unwanted website
visitors who are unnecessarily interrupting and
wasting operator time. Help desk live chat software
enables visitors to leave offline messages when
staffs are out of service or not available for live
assistance which can be latterly viewed by the
company executives. Website live chat program is
useful for all online based business like Travel,
Insurance, Real state, E-commerce etc.
Features of Live web chat software:
* Sends offline messages in case company executives
are out of service or not available for live
assistance.
* Software builds online communication between
company representative and website visitor.
* Allows company executives to answer all the
Visitors queries regarding company services.
* Software works on any windows operating system
including Windows 98, 2000, 2003, ME, NT, XP and
Vista.
* Facilitate executives to view what visitor typing
even before they send it.
* Sends visual and sound alert to notify operator
that visitor is online for chatting.
* Block IP address of unwanted website visitors.
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