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Instant Live Chat Software
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Version
3.0.1.5
Live chat software is the utility that enables
company representative to keep track of all visitors
on company website and to chat with them in real-
time. The software helps in efficiently finding and
solving online visitor’s problem and queries. The
chat utility provides live customer support to online
visitors. Application is reliable, easy to use and
simply runs on all windows based operating system
including Windows XP, 2003 server, 2000, NT, ME, 98,
Windows Vista Ultimate, Home Basic, Enterprise etc.
This chat utility gives online customer/technical
help services and provides queries solutions to all
visitors regarding to their questions. The Real time
chat tool can immediately sends offline information
to online customer if operator is offline or not
presented at that moment. The online chat support
program facilitates to view IP address and host name
of all visitors and stores their related details and
chat session. The software is useful for all major
types of online business or organization (including
stock market, web hosting, web designing, insurance,
travel agencies, finance, distance education, real
state, consultancy etc). The software is reliable and
can run on all web browsers (including Opera,
Internet Explorer, Netscape Navigator and Mozilla
Firefox etc.).The software provides facility of
sending Canned Responses, which are already written
answers for common questions to quickly assist their
visitors. Software also provides blocking facility
Operator can easily block IP address of selected
website visitors. It also provides backup and restore
facility of chat conversation at user specified
location that is it provides “chat history” tab that
shows all your chatting history details including the
chat time and date.
Salient Features:
* Easily communicate with website visitor.
*Solve customer queries within seconds.
*Better customer support.
*Increase customer satisfaction.
*Interact with online visitor anytime and anywhere
around the world.
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