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123 Live Help Chat Software5.2
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Version
5.2
123 Live Help Chat Software can show your website
visitors a live agent which is just a click-away and
enable your operators to live Text Chat/Video Chat with
them. And SkypeIn Service enables your operators to
call or answer visitors in text or voice messages via
Skype directly with just a click of the mouse.
It is secure, fast, flexible, customizable &
cost-effective.
It offers full function to operators online, such as
auto-detect customers' details, track their footprints,
chat transfer, co-web browsing, spell checker,
real-time alerts, canned messages, etc.
What's more, administrator is granted complete command
over 123 Live Help. You can live monitor all chat
sessions and generate reports of statistics on Traffic
Source and Performance of Visitors & Customers &
Operators, helps you hone your marketing.
In addition, you can customize its UI design for a
completely branded user experience.
To learn more, please visit:
http://www.123flashchat.com/live-chat-feature.html
*Statistical Analysis*
123 Live Help adds a new Data Statistics on Traffic
Source and supplements detailed Data Statistics on
Visitors & Customers & Operator Performance, helps you
hone your marketing.
*Traffic Monitoring Abilities*
Operators can real-time monitor every visitor,
including IP address, country, viewed webpage, Browser,
OS, Live Keywords & Referrings, etc.
*Tracking Abilities*
Operators could track each visitor’s navigation history
via 123 Live Help, such as the visitor’s footprints on
website along with the time spent on each page.
*Marketing Features*
You can modify the ad to show your products. And you
can also customize client interface & a neat GUI as
default skin for a completely branded user experience.
What’s more, customer may rate the performance of
operators after chatting, helping to improve your
customer service.
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