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IVM Telephone Answering Attendant
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Version
2.08Final
IVM is a telephone answering machine, voice mail, call
attendant and interactive voice response (ivr) program
for Windows computers with voice modems or
professional telephony line devices.
This software is an effective voice mail, call
attendant, info-line or audiotext solution for small
to medium businesses. For example, IVM can redirect in-
coming calls during office hours or take messages for
a number of voice mail boxes after hours. All calls
(including those answered by you) are logged with
date, time and caller ID. The recorded messages can be
played at any time, forwarded to an email address,
accessed via the internet or, if necessary, saved for
future reference.
IVM can also be used very simply as a computer
answering machine. Just run the install file and IVM
will be ready to answer calls. But, when you are
ready, you can explore the advanced key response and
programming options to create a sophisticated
telephone interactive response system. You will find
many exciting ways to use IVM to provide information,
serve your customers and save time. The call simulator
enables you to set up the messages and mailboxes
without resorting to costly phone calls.
Typical Applications
~ Voice mail (from a single answering message to
hundreds of voice mailboxes).
~ Call attendant (using the call transfer features).
~ Telephone information lines or AudioText type
systems.
~ Automated telephone order taking.
~ Automated telephone surveys (using the number entry
features linked to a database).
~ Credit card telephone account payment.
~ Dial in computer control or information (eg. Dial in
to test security alarm or to restart server).
~ In-coming caller ID logger or display.
~ Many more telephone related applications.
Features
~ 30 day free trial period so that you can "try befor
you buy"
~ Multiple telephone line support (1 - 64 lines
simultaneously).
~ Caller ID logging (even if no message is left) and
optional on-screen caller ID flash display.
~ Call key select menus and ability for caller to
enter numbers.
~ Automatic message forward by email or upload to
internet.
~ Call transfer (subject to your phone company or PBX
features).
~ Remote Access (listen to messages by dialing-in)
including toll saver.
~ Save in-coming messages as wav files (keep messages
for legal/record purposes).
~ Automatic hours feature (enter your office hours and
it will automatically answer after hours).
~ Unlimited (selectable) out-going messages and menus.
~ Call simulator is included so you can test your
systems off-line.
~ Unlimited voice mail boxes (each with own email
forward, internet access page or remote access).
~ Extended message play on key press including support
for wav, mp3 and a number of other formats.
~ Text-to-Speech voice synthesis as an alternative to
recording or importing wav or mp3 files.
~ Ability to open files or run other software to
process data or report information.
~ Free professionally voiced greetings included.
~ Easy to use for day to day operation.
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