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123 Live Help
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Version
5.3
123LiveHelp is the most powerful live help software but
easy as 1-2-3. It improves sales and support by showing
visitors that a live agent is just a click-away.
Except for the must-have features of the common live
help software, such as visitors wait in a queue,
operators cooperate during work, transfer chat session,
etc., 123LiveHelp has more features of innovation, for
example, when potential customers call skype-in number
of your business, operator can pick up the “phone in
123LiveHelp control panel directly, and operators can
remotely control the live help software anywhere on any
device including cell phone.
It even has video chat! With video live chat, operators
are available in video, voice and text chat with a
simple click. Sales may show product details to
customer or explain the features and prices face to
face, and the prospective customers will then act
quicker to buy. On the other hand, the customer support
agents become more human, friendly and reliable in
video live chat.
Additionally, operators have the ability to monitor
website visitors in 123LiveHelp and send proactive
invitation, especially when the prospective customers
are browsing the high conversion pages, and start video
audio chat with them to offer instant help. Operators
can also push URL and send file to customers during
live chat. And a statistics panel to show visitor
activity and operator performance.
So why not take advantage of the new technology and
surpass your competitors? Visit
http://www.123flashchat.com/live-chat-video.html to get
started today.
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