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PREDICTIVE AUTODIALER
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Version
9.2.0
Ozeki .NET SDK allows to develop predictive dialer
system to detect fax, busy signal and human voice
during the phone call. The sample program also
functions as answer machine detector. Ozeki SIP SDK is
an excellent tool to build softphone or SIP client
application, enables you to add video phone to your
website using Adobe Flash or MS Silverlight, and to add
functionality to your call center, IVR or CRM. The call
answering can be analyzed by a voice recognition system
that should distinguish between the fax machine, a busy
signal or the actual human voice. The call will only be
literally established between the agent and the
customer, when a human voice answers the phone call.
The sample program helps create an AudioHandler for
voice detection and provides the algorithm for
answering machine detection. Ozeki VoIP SIP SDK
provides the possibility for extending the existing
tools if you have some special purpose to fulfill. In
the case of distinguishing between a human and machine
answer you need to define a subclass for the Ozeki VoIP
SIP SDK provided AudioHandler class. Ozeki SIP SDK
ensures compatibility with almost all PBX systems like
Asterisk PBX, Cisco UCM, 3CX Phone System, Kamailio
PBX, etc. Ozeki SDK also works with almost all VoIP
service providers (Skype Connect, Gafachi, Callcentric,
SureVoIP, VoIPtalk, etc.) due to that it is fully
standard compliant. Ozeki VoIP SIP SDK offers various
products and possibilities: Softphone, VoIP client
applications: Dialers, Call assistant, Call center
clients-servers, PBX systems, IVR, Webphone,
Conferencing, Voice recording, VoIP tunneling, Security
monitoring, Mobile communication systems. Tools: SIP
protocol implementation, RTP implementation, RTCP
implementation, Audio device support (mic, speaker),
Audio encoding/decoding (audio codecs), Voice quality
improvement tools (AEC, AVG, NR, Jitter buffer), Video
device support (camera and playback), Video
encoding/decoding (video codecs). Multiple lines &
calls support
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