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VOICE RECOGNITION IVR EXAMPLE
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Version
9.7.0
Ozeki VoIP SIP .Net SDK for developing C# voice
recognition IVR program to add automatic voice response
to your telecommunication system. The sample program
allows the caller to navigate in a voice menu with the
help of telephone keypad and allows to recognize
mentioned keywords during the conversation. It
registers/unregisters to PBX, handles calls events
(incoming and outgoing calls, disconnection, etc),
connects the PBX and the dialed party, conciliates
audio codecs of participants, implements voice
communication. The voice recognition IVR example is
easy to use so the usage of Ozeki VoIP SIP SDK is not
only recommended for IT professionals but for all who
want to be familiar with .Net and VoIP technology.
Ozeki VoIP SIP SDK offers more significant solutions
like multichannel IVR server (accepting calls and
playing back wav audio) building, navigation in the IVR
tree using DTMF commands, navigation in the IVR tree
using Voice recognition, automated information query
solutions (IVR database integration), IVR to live
operator transfer and take back (IVR human
cooperation). The following functions are not included
in the sample program but there is a possibility to
implement them with Ozeki SIP SDK: "Go back" function
in the IVR menu, dynamic menu system, custom menu
system, call forward function, Windows service based
IVR. Ozeki VoIP SIP SDK can be easily integrated into
any program which was developed in .Net because it is a
true .Net solution. Ozeki VoIP SIP SDK has supreme
audio features like adaptive jitter buffer, narrow band
and wide-band voice codec choice: G711A, G711U, iLBC,
Speex, Speex-wb, GSM, G.729. Compatible with almost all
PBX systems like Asterisk PBX, Cisco UCM, 3CX Phone
System, Kamailio PBX, etc. Ozeki SDK works with almost
all VoIP service provider. An Ozeki SIP SDK license can
be purchased then freely used with your product and you
can distribute your product freely in as many copies
you want without paying royalties or license fees to
Ozeki
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