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Live Support Software
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Version
1.2
eAssistance Pro is a web based chat tool and available
in two types of operator consoles i.e. Web based
operator console and Standalone operator console. In
fact, you could easily integrate eAssistance Pro with
any website. You just got to copy a block of HTML code
and paste it into your website source code. You can
access Web based operator console using any web browser
like Firefox, Internet Explorer, Netscape, Safari and
Google Chrome.
Standalone Operator console is equipped with
advanced chat features and must be installed on a
system used by the operator. In addition, this
eAssistance Pro software also allow you to resize the
operator to operator chat Windows as per the
requirements. It also allows changing the font size,
color and style of chat messages between the operator
and visitor. Live support chat software also let you
know local time of visitors as per their geographical
location.
It helps operators in sending accurate reply to
visitor’s queries with automatic spell checker and
built in welcome messages. The software provides you
with an ideal solution to chat with multiple visitors
and at the same time enjoy the flexibly to interact
with your possible customers anywhere. The software is
also available in trial version and one can use it for
a limited period of 30 days.
In fact, the trial version just permits you to
add only single operator and department of your
organization in the operator console. Therefore,
purchase the complete version of software to add
multiple operators and departments in the operator
console. For more details: www.livesupportsoftware.org
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