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Help Live Web Chat
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Version
1.2
Analyze and enhance your web traffic conversion rate
just by making a proper utilization of eAssistance Pro
software. This is one such live web chat software that
you can easily integrate in your website and manage
real time chat with your website visitor. In fact, the
software provides you with one such solution to
understand, respond and resolve queries of your online
visitors the way you always wanted.
The utility provide you with six types of chat
codes that can be placed anywhere on various pages of a
website. It offer three types of user console i.e.
Admin, Operator and Visitor. Admin console is designed
for site administrator who has got the right to accept
or deny requests for new chat accounts. It also allows
website manager or administrator to add multiple
operators and departments for live chat sessions with
visitors.
Visitor console is the chat messenger for the
website visitors. Another great aspect about the
software is it allows real-time monitoring of website
visitors and collect visitor’s information such as IP
address of the Visitor’s system, local time and
geographical location of a visitor. It also allow
administrator to change the font size, color and style
of Live messages. Moreover, with eAssistance Pro you
could also very well brand the web chat support window
that could match up to the look of your website.
Along with that, the application also facilitates
you to view the local time of the visitor depending
upon their geo-location. Spell Checker has also been
included with better features and wider word range. In
addition, the software support many operating systems
such as Android, Blackberry, Windows and Macintosh. It
is also available in free version that adds single
operator and department in the operator console. One
got to buy the complete version of software that
provides permission to add multiple operators or
departments for live chat sessions. For more details:
www.help.livewebchat.org
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