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Support Web Chat
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Version
1.2
Enhance your business by providing best possible
support to your customers with the selection of
eAssistance Pro. It enables you to chat live with your
visitors and customers on your website. In the same
way, it also facilitates you to resolve queries of your
online customers and provide them help related to all
aspect of your services appropriately. You can perform
multiple live chat with customers simultaneously. Real
time visitor monitoring, geo location mapping along
with web based mapping feature empowers it to perform a
real time visitor monitoring efficiently. Customizable
operator console and collaborative chat features helps
you to handle the tool properly. In addition, it is
also integrated with automatic spell checker,
intelligent dictionary, auto suggest and predefined
options that are very helpful to perform a error free
live chat support to the customers. Now, the updated
version of this tool has also included newly designed
chat window for space management. Chat display panel is
now merged with the message option and there are new
common text settings for all ongoing chats. In upgraded
version, local time of visitor depends upon their geo
location displayed under the visible tab in Task panel.
The tool also provides facility to resize the operator
to operator chat window. Almost every online business
owner wants to know the status of website visitors
including page traffic states etc. By analyzing the
website visitors’ traffic states, you can re-plan and
take necessary actions. Geographical tracking feature
assists you to easily track location of your worldwide
visitors for better resource alignment. Adding to that,
with this tool you could customize or create new brand
of chat button, operator console, chat window and
greeting messages to your customers. This powerful
support web chat tool is available with free trial
version which is for 30 days. For more details:
www.support.livewebchat.org
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