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Live Web Chat Software
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Version
1.2
Monitoring large number of visitors over the website
has become quite easy with the eAssistance Pro. It
helps a Business organization in expanding its business
through meaningful live chat sessions with customers.
Live Web Chat software offer three types of Chat
consoles i.e., Administrator console, Operator console
and Visitor’s console. Administrator console allow
website administrator to add operator accounts. It also
lets admin person to accept or deny requests for the
new visitor account. Operator chat console of the
software provide web operator to send answers of the
visitor’s queries. It also queue new chat messages of
visitors while the web operator is busy in other tasks.
Website operator can type message in the chat box of
the Visitor console and send it to the Web operator.
eAssistance pro also track visitors’ movement over a
website and records visitor’s location, web access
history and other details. Live Web chat software offer
two types of Operator console i.e., Web based and
Standalone. Web Based operator console of the software
can be accessed at anywhere and anyplace whereas
standalone operator console must be installed on
desktop of the individual site operator. Live Web chat
tool allows web operator to change the font style, size
and color of the ongoing chat messages. It also tracks
local time of the individual visitor and allows web
operator to resize operator to operator chat Windows.
eAssistance Pro is mobile friendly and can be used on
all mobile web browsers such as Opera Mini, Safari,
Google Android and others. Live Web Chat tool can be
used by organizations absolutely free of cost for 30
days period. However, free version allows adding a
single operator and department in the operator console.
To use Live Web Chat software for unlimited period and
add multiple operators or departments in the operator
console, you must purchase the licensed version of
software. For more details: www.livewebchat.org
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