WN Help Desk - Version 5.2 A help desk solution that runs under the Microsoft Access 97 engine. This application provides a full-featured help desk for companies of any size. Designed to be accessed by multiple help desk technicians at the same time, this fully-relational application has been developed over the course of four years with the features that current users have requested. If you have been unsatisfied with high-priced commercial help desk software, this could be the solution for your company. Join the hundreds of companies running WN Help Desk, a help desk solution for the rest of us.