ieSupportManager - Version 1.63 ieSupportManager is a fully featured desktop and webbased helpdesk system. Features include a webinterface, email notifications, email logging,knowledgebase, contract management facilities and acomprehensive suite of reports. ieSupportManager allowsusers to add to and search its knowledgebase andprioritise, sort and filter issues to suit their ownpreferred view. It also allows the user to identifyunusual issues and track trends. Easy to install andsimple to use for both support staff and end usersalike the system is also very competitively priced andcomes with full context sensitive Help.ieSupportManager uses the latest web based and desktoptechnology to enable you to have complete control overthe support process without the complications and costsassociated with other more expensive solutions. Alsobacked up by ieComputerSystems expertise in helpdeskdevelopment, ieSupportManager is not just a take it orleave it solution but can be built upon to create anintegrating bespoke solution to fit any organisationsspecific helpdesk requirements.