Velaro Live Help - Version 5.0 With over 8 years of experience, Velaro is the trusted leader in live help and live support web-based chat.Our products enhance your ability to sell and support over the web by providing a comprehensive, easy to use solution that increases conversion rates and sales.Leverage Velaro's live help system to heighten customer satisfaction, improve agent productivity and reduce support and service costs.Whether you are a small business, or a Fortune 500 company, Velaro has the live support product, experience, and reliability you need to be successful. Velaro consistently maintains 99.98% or better uptime. We are the most reliable live help provider on the market, guaranteed.