123 Live Help Chat Software Mac5.2 - Version 5.2 123 Live Help Chat Software can show your websitevisitors a live agent which is just a click-away andenable your operators to live Text Chat/Video Chat withthem. And SkypeIn Service enables your operators tocall or answer visitors in text or voice messages viaSkype directly with just a click of the mouse. It is secure, fast, flexible, customizable &cost-effective. It offers full function to operators online, such asauto-detect customers' details, track their footprints,chat transfer, co-web browsing, spell checker,real-time alerts, canned messages, etc.What's more, administrator is granted complete commandover 123 Live Help. You can live monitor all chatsessions and generate reports of statistics on TrafficSource and Performance of Visitors & Customers &Operators, helps you hone your marketing.In addition, you can customize its UI design for acompletely branded user experience.To learn more, please visit:http://www.123flashchat.com/live-chat-feature.html*Statistical Analysis*123 Live Help adds a new Data Statistics on TrafficSource and supplements detailed Data Statistics onVisitors & Customers & Operator Performance, helps youhone your marketing.*Traffic Monitoring Abilities*Operators can real-time monitor every visitor,including IP address, country, viewed webpage, Browser,OS, Live Keywords & Referrings, etc. *Tracking Abilities*Operators could track each visitor’s navigation historyvia 123 Live Help, such as the visitor’s footprints onwebsite along with the time spent on each page. *Marketing Features*You can modify the ad to show your products. And youcan also customize client interface & a neat GUI asdefault skin for a completely branded user experience.What’s more, customer may rate the performance ofoperators after chatting, helping to improve yourcustomer service.