AD Self Service Password Reset

- Version 6.0.5.1

Active Directory Self Service Password Reset JiJi Self
Service Password Reset, end-users can securely reset
their own Active Directory passwords without having to
involve highly technical helpdesk professionals.
Gartner states that 30% of helpdesk queries are related
to password resets management and account lockout. With
JSSPR end-users no longer have to wait for a member of
the helpdesk staff to reset their forgotten or lost
password.

It raises helpdesk efficiency, the staff now has more
time to focus on other issues rather than tying up
valuable resources on the time consuming task and
mundane of resetting passwords. JSSPR can help your
organization to reduce costs, improve security and
increase productivity.

Features:

1. Self password management portal for domain users.
2. Supports Password Reset/Unlock account/Change
Password through web without the help desk.
3. Reduce critical password tickets.
4. Improve user productivity and reduce help desk work.
5. Administrator can view the history of
actions/operations done by the users which will be
helpful for tracking purpose.
6. User defined challenge questions verify the users
identity eliminating the risk of fraudulent password
reset requests.
7. Define any number of Secret questions/answers.

Self Service Password Reset JiJi Self Service Password
reset. Gartner states that 30% of helpdesk queries are
related to password resets management and account
lockout. With JiJi Self Service Password Reset(JSSPR),
end-users now have the ability to securely reset their
own Active Directory passwords without having to
involve highly technical helpdesk professionals. JSSPR
lowers end-user downtime, end-users no longer have to
wait for a member of the helpdesk staff to reset their
forgotten password or lost password.