Self Service Password Reset - Version 6.0.4.0 Self Service Password Reset JiJi Self Service Passwordreset. Gartner states that 30% of helpdesk queries arerelated to password resets management and accountlockout. With JiJi Self Service Password Reset(JSSPR),end-users now have the ability to securely reset theirown Active Directory passwords without having toinvolve highly technical helpdesk professionals. JSSPRlowers end-user downtime, end-users no longer have towait for a member of the helpdesk staff to reset theirforgotten password or lost password.It raises helpdesk efficiency, the staff now has moretime to focus on other issues rather than tying upvaluable resources on the time consuming task andmundane of resetting passwords. JSSPR can help yourorganization to reduce costs, improve security andincrease productivity.Features:1. Self password management portal for domain users.2. Supports Password Reset/Unlock account/ChangePassword through web without the help desk.3. Reduce critical password tickets.4. Improve user productivity and reduce help desk work.5. Administrator can view the history ofactions/operations done by the users which will behelpful for tracking purpose.6. User defined challenge questions verify the usersidentity eliminating the risk of fraudulent passwordreset requests.7. Define any number of Secret questions/answers.